Knowledgebase

Editing, Pausing and Removing Listings Print

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Managing what is published.

WHAT YOU CAN CHANGE

Price and description, in most cases.

WHAT YOU CANNOT CHANGE

An auction with live bids.

Once people have bid, the terms are fixed.

WHY

Changing terms mid-auction would be unfair to bidders.

HOW TO PAUSE A LISTING

Where the option exists, from your dashboard.

Useful if you are reconsidering.

HOW TO REMOVE ONE

From your dashboard.

WHAT YOU CANNOT REMOVE

A listing with a sale in progress.

WHY

Money is attached. Those are resolved rather than cancelled.

WHAT HAPPENS IF YOU NEED TO WITHDRAW A NAME URGENTLY

Contact support with the reason.

Anything with live bids, offers or a sale needs a person to review it.

WHAT NOT TO DO

Sell a listed name elsewhere without removing the listing.

That produces a sale you cannot complete.

WHAT TO CHECK BEFORE REMOVING

Whether anything is pending against it.


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