Receivables.
WHAT TO TRACK
Every unpaid invoice Its due date How overdue it is What action you have taken
WHY
Unpaid invoices are the most common cash flow problem.
WHAT TO PRODUCE
A list of outstanding invoices, by age.
WHAT THAT SHOWS
Who owes you, how much, and for how long.
WHAT TO REVIEW
Weekly.
WHAT TO ACT ON
Anything approaching its due date Anything overdue
THE APPROACHING POINT
A reminder before the due date prevents most late payment.
It is not chasing. It is a courtesy.
WHAT TO RECORD
Every contact about payment: date, method, what was said, what was promised.
WHY
Patterns emerge, and you have a record if it escalates.
WHAT TO WATCH FOR
A customer whose invoices are always late Amounts outstanding growing
WHAT TO DO ABOUT THAT
Change their terms.
