When you need help.
WHEN TO HIRE
You consistently cannot meet demand Something specific needs doing that you cannot The work you turn away exceeds the cost
WHAT TO ESTABLISH
What they will actually do What it is worth Whether you can sustain it
THE SUSTAINABILITY QUESTION
Can you pay them in a bad month?
WHAT TO DECIDE
Employment or contract Full time, part time, or per task
Take advice on which applies to your arrangement.
WHAT TO PUT IN WRITING
The terms What is expected Confidentiality Notice
WHAT OBLIGATIONS FOLLOW
Depends on the arrangement.
Take advice, once, on what applies.
WHAT TO PREPARE
Written procedures for their tasks Access to what they need Time to train them
WHAT TO AVOID
Hiring before the work justifies it Vague roles Informal arrangements with no written terms
WHAT TO REVIEW
Whether the hire produced the capacity you needed.