Knowledgebase

Common Deliverability Mistakes Print

  • emaildeliverability, email, deliverability, spf, troubleshooting, spam, dkim, migration
  • 0

What goes wrong.

NO SPF OR DKIM

The foundation missing.

TWO SPF RECORDS

Invalidates both.

FORGETTING A SENDING SERVICE

Its mail fails while your ordinary mail is fine.

SENDING AS THE VISITOR'S ADDRESS

The most common cause of form emails failing.

USING A FREE ADDRESS AS SENDER

For business mail, damaging.

SENDING TO PEOPLE WHO DID NOT ASK

Complaints, then blacklisting.

DIFFICULT UNSUBSCRIBE

Produces spam complaints instead.

SENDING TO AN OLD LIST

Bounces and complaints together.

NOT REMOVING BOUNCES

Continued sending to dead addresses.

NOT TESTING

Discovering the problem when a customer mentions it.

RECORDS LOST IN A MIGRATION

Authentication does not travel automatically.

ASSUMING CONTENT IS THE PROBLEM

It is usually authentication or reputation.


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