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Authenticating Third-Party Sending Services Print

  • emaildeliverability, email, spf, domain, spam, dkim, guide, howto
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Anything that sends as you.

WHAT SENDS AS YOUR DOMAIN

Your mail server Marketing and newsletter platforms Your website, for form notifications and order emails Accounting and invoicing software Booking and helpdesk systems

WHAT EACH NEEDS

Inclusion in your SPF record Its own DKIM record, where the service provides one

WHAT HAPPENS WITHOUT IT

That service's mail fails authentication and lands in spam or is rejected.

THE COMMON SYMPTOM

Your personal mail arrives fine, but order confirmations or newsletters do not.

Different sending source, different authentication.

HOW TO SET IT UP

Each service documents what to add.

Follow it exactly.

THE SPF LIMIT

Each included service consumes a lookup.

Too many exceeds the limit and breaks SPF entirely.

WHAT TO DO ABOUT IT

Remove services you no longer use.

For many services, consider consolidating sending through one platform.

WHAT TO AUDIT

What actually sends as your domain. Most businesses have forgotten one.


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