For work you provide.
WHAT TO COVER
The service, specifically What is included and excluded Deliverables and timescales Price and payment schedule What the client must provide Ownership of work Confidentiality How changes are handled How either party ends it
THE CLIENT OBLIGATIONS SECTION
Frequently omitted, and important.
If the work depends on them supplying content or access, state it and state what happens if they do not.
THE CHANGE PROCESS
How additional work is requested, quoted and approved.
THE TERMINATION SECTION
What notice, and what is paid for work completed.
WHAT TO STATE ABOUT DELAYS
What happens if they are caused by the client.
WHAT TO BE REALISTIC ABOUT
Timescales you can meet.
WHAT TO TAKE ADVICE ON
Liability and indemnity clauses, particularly.
WHAT TO REUSE
One agreement, adapted per client.
WHAT TO ADAPT EACH TIME
The scope. That is the part that differs.