What your site should state.
WHAT THEY COVER
What you provide How orders are placed and accepted Prices and payment Delivery Cancellation and returns Liability How disputes are handled
WHY YOU NEED THEM
Customers should know what they are agreeing to.
And they establish your position if something goes wrong.
WHAT THEY MUST BE
Accurate to what you actually do.
Terms copied from another business describe that business.
WHERE TO PUT THEM
Linked from your footer, and at checkout.
WHAT ELSE YOUR SITE NEEDS
A privacy notice Delivery information A returns policy
FOR PAYMENT GATEWAYS
They review these before approving an account.
Missing pages cause rejection.
WHAT TO TAKE ADVICE ON
The wording, if you sell anything substantial or carry real risk.
WHAT NOT TO DO
Copy a competitor's terms Publish terms you do not follow
WHAT TO REVIEW
Annually, and whenever what you do changes.
