Who to tell.
YOUR BANK
Immediately, for anything involving payment.
They may be able to stop or recover funds if contacted quickly.
THE POLICE
Report it. A report may be required for any recovery or insurance claim.
THE PLATFORM
If it involved a social platform, marketplace or listing service.
YOUR PAYMENT GATEWAY
If it involved card payments or your checkout.
US
If it involved your hosting, email or website.
Open a ticket. We may see something relevant, and other accounts may be affected.
ANYONE AFFECTED
Customers, suppliers, or colleagues who may be targeted next.
WHAT TO PROVIDE
Dates and times Copies of messages Transaction details What you did
WHAT TO KEEP
All of it, in case it is needed later.
WHY REPORT
Recovery is sometimes possible Patterns are identified Others are protected