Messages designed to steal credentials.
WHAT THEY DO
Direct you to a page that looks genuine, to capture your login details.
WHAT THEY IMPERSONATE
Your hosting provider Your bank Your payment gateway A courier A supplier
WHAT THEY CLAIM
Your account will be suspended A payment failed A delivery could not be made Action is required urgently
WHAT NO LONGER IDENTIFIES THEM
Spelling errors. Those are gone.
WHAT TO CHECK
Where the link actually goes, before clicking Whether you expected the message Whether the request makes sense
THE SAFE APPROACH
Do not click links in messages about accounts.
Go to the site directly, the way you normally do.
WHAT WE WILL NEVER DO
Ask for your password Ask you to enter credentials through a link in an unexpected message
WHAT TO DO WITH A SUSPICIOUS MESSAGE
Do not click. Verify independently.
If it claims to be us, open a ticket and ask.
