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Protecting Against Email Compromise Print

  • fraudprevention, fraud, hacked, email, password, twofactor, billing, guide
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When your account is used against you.

WHAT HAPPENS

Someone gains access to a business email account.

They watch conversations and intervene, usually around payments.

WHY IT IS DANGEROUS

Messages genuinely come from your address.

Nothing looks wrong.

HOW ACCOUNTS ARE COMPROMISED

Weak or reused passwords Credentials stolen from an infected computer Phishing

WHAT PREVENTS IT

Strong unique passwords Two-factor authentication on every mail account Not reusing passwords

WHAT TO WATCH FOR

Mail rules you did not create, forwarding or deleting messages Sent messages you did not send Logins from unexpected locations Colleagues receiving messages you did not send

THE MAIL RULE POINT

A common tactic: a rule hiding the fraudster's messages from you.

Check your rules.

WHAT TO DO IF COMPROMISED

Change the password immediately from a clean computer Remove unauthorised rules Check what was sent Warn anyone who may have received something Tell us


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