An overview.
FRAUD AGAINST YOUR SALES
Stolen card payments producing chargebacks Fake bank transfer screenshots Cash on delivery refusals Fake orders
FRAUD AGAINST YOUR BUSINESS
Payment redirection: a message asking you to change bank details
Impersonation of suppliers or customers Invoice fraud Compromised email used to deceive you
FRAUD USING YOUR NAME
Fake accounts impersonating your business Fake listings and adverts Customers deceived by someone pretending to be you
FRAUD AGAINST YOUR CUSTOMERS
Someone intercepting your communications A compromised site collecting their data
WHICH MATTERS MOST
Payment redirection, for most businesses.
A single successful one can cost more than a year of small losses.
WHAT THEY HAVE IN COMMON
Almost all rely on urgency and on you not verifying.
WHAT PREVENTS MOST OF THEM
A phone call to a number you already had.