What you actually receive.
WHAT IS CHARGED
A percentage of each transaction Sometimes a fixed amount per transaction Sometimes a cap on the percentage
WHAT ELSE MAY APPLY
Settlement fees Refund fees Chargeback fees International transaction surcharges
WHAT TO CALCULATE
Your actual net receipt on a typical transaction.
Not the headline rate.
FOR SMALL TRANSACTIONS
A fixed component matters disproportionately.
On a small sale, fees can be a significant proportion.
Consider a minimum order value.
FOR LARGE TRANSACTIONS
A cap on the percentage matters.
Compare gateways on your actual transaction sizes.
WHETHER TO PASS FEES TO CUSTOMERS
Legal position varies and adding a visible fee at checkout increases abandonment.
Building it into prices is usually better.
WHAT TO RECORD
Fees as a business cost, for your accounts.
WHAT TO REVIEW
Your effective rate periodically.
Volume sometimes qualifies for better terms. Ask.
