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My Addon Domain Shows the Wrong Site Print

  • subdomainsaddondomains, subdomains, domain, addondomain, caching, cpanel, subdomain, troubleshooting
  • 0

Content mismatch.

THE COMMON CAUSES

Wrong document root The domain not actually pointing here A conflicting alias or subdomain Caching

CHECK THE DOCUMENT ROOT

cPanel, Domains. Each domain shows its root.

If two domains share a root, they show the same site.

CHECK WHERE THE DOMAIN POINTS

Look it up. Does it resolve to your server's address?

If it resolves elsewhere, you are seeing another server's content.

IF IT SHOWS YOUR MAIN SITE

Either the document root is public_html, or the domain was added as an alias rather than an addon.

Check which.

IF IT SHOWS A DEFAULT PAGE

The domain resolves to the server but is not configured on your account.

IF IT SHOWS ANOTHER CUSTOMER'S SITE

The domain points at a shared address and is not configured here.

Add it to your account.

AFTER FIXING

Clear any caching and test in a private window.


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