Knowledgebase

Setting Up Private Nameservers Print

  • resellerhosting, reseller, nameservers, domain, dns, whm, email, migration, support, ipaddress
  • 0

Private nameservers let clients point domains at ns1.yourbrand.com rather than at ours, so your hosting looks entirely your own.

WHAT YOU NEED

A domain you control, to base the nameservers on Your server's IP address, from your welcome email

THE STEPS

  1. At the registrar of your chosen domain, create glue records, sometimes called host records, child nameservers or registered nameservers, for ns1.yourbrand.com and ns2.yourbrand.com, both pointing at your server IP.
  2. In your own DNS zone for that domain, add A records for ns1 and ns2 pointing at the same IP.
  3. WHM > Server Configuration > Basic WebHost Manager Setup. Enter ns1.yourbrand.com and ns2.yourbrand.com in the nameserver fields and save.
  4. Open a ticket asking us to register the private nameservers against your account.

VERIFYING

Use a DNS lookup tool on ns1.yourbrand.com. It should return your server IP. Until it does, do not give the nameservers to clients.

IMPORTANT

If your account is ever migrated to a different server, the IP changes and both the glue records and the A records must be updated, or every client domain using them goes dark. Keep a note of where they are set.


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