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What Is Automation Bias? Print

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Accepting output you should question.

THE DEFINITION

The documented tendency to accept a system's output, including when wrong, and to override your own correct judgement.

WHERE IT HAS CAUSED HARM

Clinical decision support, where clinicians accepted incorrect suggestions Navigation, where drivers followed impossible routes Screening systems, where reviewers accepted wrong classifications

WHY IT HAPPENS

Systems are usually right, so trust builds Disagreeing requires effort and confidence Output is presented without uncertainty

WHAT MAKES IT WORSE

Volume, time pressure, and no feedback when the system was wrong.

WHAT REDUCES IT

Forming your own view before seeing the suggestion Reviewing independently where stakes justify it Tracking when the system was wrong

THE PRACTICAL HABIT

Think first, then consult.

Reversing that order is where the bias operates.

RELATED TERMS

Human oversight, accountability.


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