Small financial operations.
THE REGULATORY POINT FIRST
Financial services are regulated. Establish what applies to you before anything.
Take proper advice.
WHERE IT HELPS SAFELY
Member communications Documentation and procedures Reporting from your own figures Explaining terms to members in plain language
FOR MEMBER COMMUNICATION
Reminders, statements, explanations of how contributions work.
Plain language matters. Members should understand what they agreed.
FOR RECORDS
Structure and documentation. Never generated figures.
WHERE IT MUST NOT BE USED
Lending decisions Assessing members Anything affecting who receives what
Those require human judgement, and automated lending decisions carry serious fairness and regulatory problems.
FOR TERMS AND AGREEMENTS
A drafting starting point. Take proper advice before use.
WHAT TO NEVER SEND
Member financial details Identification numbers Account information
FOR DISPUTES
Written records, checked, and proper advice.