Hosting resellers and agencies.
WHERE IT HELPS
Client correspondence Documentation for clients Diagnosing problems from client descriptions Proposals and quotes Content for your own site
FOR CLIENT SUPPORT
Paste the client's description. Ask for likely causes and what to check.
Useful for narrowing down before investigating.
FOR CLIENT DOCUMENTATION
A guide per client explaining their setup, in language they understand.
Most resellers never produce this and clients ask the same questions repeatedly.
FOR YOUR OWN CONTENT
Your site needs content demonstrating competence. Generated generic content does the opposite.
Write about problems you actually solved.
FOR ONBOARDING
A reusable prompt producing your standard welcome message with the client's details filled in.
WHAT TO NEVER SEND
Client credentials Client personal data without establishing it is permitted
WHAT TO START WITH
Your onboarding and support reply templates.