Auto-renewal charges your saved payment method when an invoice becomes due, so a service never lapses through oversight.
ENABLING IT
- Log in to the Client Area.
- Go to Billing > Payment Methods and add a card.
- Open Services > My Services, click the service, and confirm auto-renewal is enabled.
- For domains, check Domains > My Domains as well, since domain auto-renewal is a separate setting.
WHAT HAPPENS
The invoice is generated as usual and you are notified. The saved card is charged on or near the due date, and you receive a receipt.
WHY IT IS WORTH DOING FOR DOMAINS ESPECIALLY
An expired domain takes your website and email offline even though the hosting is untouched, and recovering one after expiry is expensive and sometimes impossible. Hosting can be reactivated by paying an invoice; a domain that has passed through redemption and been registered by someone else cannot.
KEEPING IT WORKING
Update the card before it expires. A failed auto-renewal behaves exactly like no auto-renewal. Check that the billing address on file matches the card, as mismatches cause declines.
You can disable auto-renewal at any time from the same screens.
