Practical support.
FOR READING
"Explain this letter in simple terms." "What is this document asking me to do?"
Genuinely valuable for official correspondence, which is frequently written badly.
FOR WRITING
Dictate what you want to say, then ask for it to be tidied.
"I want to say this to my landlord: [rough]. Write it properly."
WHAT THIS ENABLES
Participating in things that were difficult: formal correspondence, applications, complaints.
That is a real benefit.
WHAT TO BE CAREFUL WITH
That the tidied version still says what you meant.
Read it back, or have it read to you.
FOR FORMS
"Explain what this form is asking for, question by question."
WHAT NEVER TO DO
Sign or submit something you have not understood.
If the simplified explanation does not make sense, ask a person.
FOR ANYTHING IMPORTANT
Money, legal matters, benefits, immigration, health.
Get help from a person as well.
