Knowledgebase

Upgrading or Downgrading Your Plan Print

  • webhosting, migration, diskspace, billing, cpanel, dns, troubleshooting, downtime, clientarea, support
  • 0

Plans can be changed at any time from the Client Area.

HOW TO REQUEST A CHANGE

  1. Log in at zillionkinghost.com/billing
  2. Services > My Services > click the package.
  3. Use the Upgrade/Downgrade option and choose the new plan.
  4. Review the prorated amount shown and confirm.

WHAT HAPPENS

Most upgrades apply to the same account on the same server, so there is no downtime, no migration and no DNS change. Your new limits take effect immediately.

Some upgrades, particularly a move to a different platform such as a VPS, involve a migration. We will tell you in advance and coordinate the timing.

PRORATION

The system calculates the difference for the remaining period of your billing cycle. The exact figure is shown before you confirm.

DOWNGRADING

Check your current usage first in cPanel. If your disk usage, inode count or number of domains exceeds the lower plan's limits, the downgrade will cause problems. Clean up first, or keep the current plan.

UNSURE WHICH PLAN YOU NEED

Open a ticket. We will look at your actual usage graphs and recommend honestly, including telling you when you do not need an upgrade.


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