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Explaining AI Use to Clients and Patients Print

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Transparency in professional relationships.

WHEN DISCLOSURE IS REQUIRED

Where your regulator requires it Where the client's terms specify it Where consent is needed, such as recording Where AI materially affects the service

WHEN IT IS GOOD PRACTICE ANYWAY

Where a client would reasonably want to know Where it affects how their information is handled

HOW TO EXPLAIN IT

Plainly, without overselling or alarming.

"I use tools that help me draft and review. I check everything and remain responsible for the advice."

WHAT PEOPLE WANT TO KNOW

Whether a qualified person is still deciding What happens to their information Whether they can decline

WHAT NOT TO CLAIM

That it improves accuracy That it removes the possibility of error That it justifies a higher fee

FOR CLIENT TERMS

Some clients now specify whether AI may be used on their matters.

Check before assuming.

WHAT TO RECORD

Any consent obtained, and any restriction a client imposed.


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