The method depends on where the backup came from.
JETBACKUP
cPanel > JetBackup. Choose File Backups, Database Backups or Full Backups, select the restore point by date, tick what you need, and click Restore. The job is queued and you are notified when it completes.
For a site rollback, restore files and the database from the SAME date. Mixing dates leaves the site inconsistent.
MANUAL RESTORE
Files: upload your archive to public_html, extract, overwrite when prompted.
Database: phpMyAdmin, select the database, drop the existing tables, then import your .sql file.
Check the application config still holds the correct database name, user and password.
FULL CPANEL BACKUP
An archive generated with "Download a Full Account Backup" cannot be restored by you from cPanel. Upload it to your home directory and open a ticket, and we will restore it.
BEFORE YOU RESTORE
Take a copy of the current state. It may contain content added since the backup, and restoring overwrites it permanently.
AFTERWARDS
Clear all caches, re-save permalinks, test the site and admin login, and confirm email still works.
