Transparency.
WHEN TO TELL THEM
If a consultation is recorded or transcribed If AI is used in their diagnostic pathway If their data is processed by an AI system Where local rules require it
HOW TO EXPLAIN IT
Plainly, without either overselling or alarming.
"I use a system that helps me write up our consultation. I check everything before it goes in your record."
WHAT PATIENTS USUALLY WANT TO KNOW
Whether a person is still making the decisions What happens to their information Whether they can decline
THAT LAST ONE
Where consent is required, declining must be possible without disadvantage.
WHAT NOT TO SAY
That the system is more accurate than a clinician That it removes the possibility of error
WHAT REASSURES
That you review everything That you remain responsible That their information is handled appropriately
FOR RECORDING
Explicit consent, recorded, before starting.
THE UNDERLYING PRINCIPLE
Patients are entitled to understand how their care is delivered.
