The daily burden.
WHERE IT HELPS
Drafting replies Summarising long threads Extracting actions from a thread Categorising what needs attention
THE THREAD SUMMARY
"Summarise this thread: what was decided, what is outstanding, what do I need to do."
Genuinely useful for a long exchange you were copied into.
FOR DRAFTING
Supply the facts. Check every commitment before sending.
FOR TRIAGE
Categorising incoming mail by whether it needs action, a reply, or nothing.
WHAT NOT TO AUTOMATE
Sending. An assistant sending on your behalf will eventually send something you did not intend.
WHAT TO BE CAREFUL WITH
Confidential material in threads sent to an AI service Personal data in customer correspondence
THE HABIT THAT HELPS MOST
Drafting difficult emails rather than deferring them.
The emails that sit unanswered are usually the ones that are hard to write.
WHAT THIS DOES NOT FIX
Receiving too much email. That is a different problem.
