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When Automation Goes Wrong Print

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Failure modes and what to do.

HOW AUTOMATION FAILS

Silently. That is the defining characteristic.

A person making an error notices. A system making the same error repeats it.

COMMON FAILURES

Input format changes and extraction breaks Edge cases handled wrongly Errors compounding across steps Output nobody checks

WHAT TO BUILD IN

Sampling: check a proportion regularly

Alerts when something looks unusual A clear way to stop it Logging, so you can see what happened

THE QUESTION TO ANSWER BEFORE BUILDING

How would I know if this went wrong?

WHEN IT DOES GO WRONG

Stop it Establish what was affected and over what period Correct what you can Tell anyone affected Fix the cause before restarting

THE PERIOD QUESTION

Frequently the worst part. An error running for three months affects three months of output.

REVIEWING

Automation should be reviewed periodically even when it appears to work.

THE PRINCIPLE

Automate cautiously, check regularly, and keep a person accountable.


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