Consultants, trades, professionals.
WHAT YOU NEED
A privacy notice Terms describing how you work Business details
You may not need a returns policy, since you are not selling goods.
WHAT THE TERMS SHOULD COVER
What the service includes and excludes How quotes work, and how long they stand Payment terms and deposits Timescales and what affects them Cancellation, by either party What you are responsible for Who owns what is produced
THE SCOPE CLAUSE
The most valuable single provision. Work outside the agreed scope is quoted separately.
Without it, every additional request becomes an argument.
DEPOSITS
State the amount, when due, and whether refundable.
Non-refundable deposits must say so before payment.
REGULATED PROFESSIONS
Some professions restrict what may be claimed in advertising and require specific disclosures.
Check what applies before writing your site.
PUBLISHING PRICES
Not a legal requirement, and commercially valuable. State ranges or how pricing works.