When someone asks about their data.
WHAT THEY MIGHT ASK
What data you hold about them For a copy of it For it to be corrected For it to be deleted To stop receiving marketing
WHAT TO DO
Respond. Ignoring a request is the worst response.
Verify who they are, proportionately. Do not hand over data to someone who cannot demonstrate they are the person.
FINDING THE DATA
Your shop, your email platform, your form submissions, your accounting records.
This is why knowing where data lives matters.
DELETION REQUESTS
Delete what you can. Some records you may need to retain for tax or legal reasons; explain that rather than refusing outright.
Keep a suppression record so they are not re-added by a later import.
MARKETING OPT-OUTS
Process immediately. Continuing to send after someone opts out is the clearest failure.
TIMESCALES
Respond promptly. Frameworks specify periods; acting quickly is good practice regardless.
RECORDING IT
Note what was requested and what you did.
FOR SPECIFICS
Visit zillionkinghost.com for further information, and take advice on what applies.
