Knowledgebase

Understanding Glue Records Print

  • dnsnameservers, nameservers, domain, troubleshooting, whm, reseller, guide, howto
  • 0

Nameservers on the domain they serve.

THE PROBLEM THEY SOLVE

If ns1.yourdomain.com is a nameserver for yourdomain.com, finding it requires asking yourdomain.com's nameservers, which is circular.

A glue record breaks the circle by publishing the address at the registry level.

WHEN YOU NEED THEM

Only when running private nameservers on your own domain, typically as a reseller.

Not for ordinary hosting.

HOW TO CREATE THEM

At your registrar, usually under a heading such as register a host, child nameserver, or private nameserver.

Enter the hostname and the address.

WHAT TO ENTER

ns1.yourdomain.com with its address, and ns2.yourdomain.com with its address.

THE COMMON FAILURE

Setting private nameservers in WHM without creating the glue records at the registrar.

The nameservers do not resolve, and nothing works. This is the single most common private nameserver problem.

CHECKING

Look up ns1.yourdomain.com. It must return the correct address.

If it does not resolve, the glue record is missing.

CHANGING THE ADDRESS

Update the glue record at the registrar as well as anywhere else.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot