Knowledgebase

Handling Client Data Responsibly Print

  • resellerbusinessbuilding, reseller, backup, security, email, woocommerce, guide, howto
  • 0

Obligations that come with hosting for others.

WHAT YOU HOLD

Your clients' business data, their customers' personal data, their email, and their credentials.

That is a substantial responsibility and most resellers do not think about it explicitly.

WHAT THIS MEANS PRACTICALLY

Your own account security protects every client at once Access should be limited to people who need it Client credentials must be stored securely, not in a spreadsheet Exported backups must not sit in web-reachable folders

THE POSITION YOU ARE IN

When a client holds customer personal data, and you host it, you are processing that data on their behalf.

That carries obligations in most frameworks.

WHAT TO PUT IN YOUR TERMS

What you do with client data How long you retain backups after an account ends That you will not access their data except as needed to provide the service

WHEN A CLIENT ASKS

Some clients, particularly larger ones, will ask about your data handling. Being able to answer clearly is a competitive advantage.

FOR SPECIFICS

Visit zillionkinghost.com for further information, and take proper advice on what applies to your business.

WHAT NOT TO DO

Treat client data casually because it is not yours.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot