Knowledgebase

Common Questions from New Resellers Print

  • resellerbusinessbuilding, reseller, nameservers, backup, hacked, billing, vps, webhosting
  • 0

Short answers.

HOW MANY CLIENTS DO I NEED?

Enough that recurring revenue covers your costs and time. That is usually more than people expect.

SHOULD I OVERSELL?

Modestly. Everyone does. Aggressively, no.

WHAT SHOULD I CHARGE?

Enough to cover your support time, not just your reseller cost.

DO I NEED A BILLING SYSTEM?

Not initially. Adopt one when manual invoicing takes more time than it costs.

DO I NEED PRIVATE NAMESERVERS?

Not technically. They look more professional and are worth setting up early.

SHOULD I OFFER BACKUPS?

Decide and state it. That is what matters more than which you choose.

CAN I HOST MY OWN SITES ON IT?

Yes. Keep them in separate accounts, not mixed with clients.

WHAT IF A CLIENT'S SITE GETS HACKED?

Contain, inform, clean, close the entry point. And sell maintenance afterwards.

HOW DO I COMPETE ON PRICE?

You do not. Compete on being reachable.

WHEN DO I NEED A VPS?

When you need control shared hosting cannot provide, and you want the responsibility that comes with it.

WHAT LIMITS MY GROWTH?

Your time, almost always. Not your allocation.


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