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Common Email Marketing Mistakes Print

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What goes wrong.

BUYING A LIST

Converts badly, generates complaints, damages reputation, and breaches the rules in most places.

SENDING THROUGH HOSTING

Hits sending limits, no bounce or unsubscribe handling, damages the server's reputation.

NEGLECTING AUTHENTICATION

The most common and most fixable cause of poor delivery.

INCONSISTENT SENDING

Three messages then six months of silence. Subscribers forget you and the next send performs poorly.

ONLY EVER SENDING OFFERS

The list stops opening, and then the offers reach nobody.

NOT TESTING

Broken links and failed merge fields that cannot be undone once sent.

IGNORING BOUNCES AND COMPLAINTS

They compound, and deliverability collapses gradually.

MAKING UNSUBSCRIBING HARD

Produces spam complaints instead, which are far worse.

NO CLEAR ACTION

A message nobody acts on.

SENDING FROM AN UNMONITORED ADDRESS

Losing the replies, which are frequently the most valuable response.

MEASURING OPENS ONLY

Opens are unreliable. Clicks and sales are what matter.


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