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What email marketing achieves.

TYPICAL NUMBERS

A reasonable open rate for a small business list is a fraction of subscribers, not most of them. A reasonable click rate is a fraction of those.

If you send to two hundred people and twelve click, that is normal, not a failure.

WHAT THIS MEANS

A small list produces small numbers. Judge by what those people do, not by the percentages.

Twelve engaged readers who know your business is worth more than twelve hundred strangers seeing a post.

TIMEFRAMES

Building a list takes months. The first campaign to fifty people will not transform your business.

The value accumulates: a list of five hundred built over two years is a genuine asset.

WHAT TO MEASURE

Enquiries and sales attributable to email, not opens.

Opens are increasingly unreliable to measure anyway.

WHAT NOT TO EXPECT

Instant results from a first send High engagement from people who forgot signing up Growth without asking

THE HONEST POSITION

Consistent, useful, monthly sending over a year produces results. Three sends and abandonment produces nothing.


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