Knowledgebase

Recovering an Application from Backup Print

  • otherapplicationsscripts, other, backup, restore, woocommerce, database, email, hacked, caching, permissions
  • 0

Restoring after something went wrong.

BEFORE RESTORING

Take a copy of the current state. It may contain content added since the backup, and restoring overwrites it permanently.

Note what has changed since the backup date, so you can reconcile.

RESTORING FILES

Extract the archive to the correct location, overwriting when prompted.

Check ownership and permissions afterwards. Wrong ownership after a restore is a common cause of the application failing.

RESTORING THE DATABASE

Drop the existing tables, then import the dump. Importing over existing data produces conflicts and partial results.

Confirm the configuration file still holds the correct credentials.

MATCHING DATES

Restore files and database from the same backup date. Mixing dates leaves the application inconsistent in ways that are difficult to diagnose.

AFTERWARDS

Clear all caches Test the site and the administrator login Check scheduled tasks Check email sending Verify content is as expected

IF THE RESTORE WAS DUE TO A COMPROMISE

Update everything and change all credentials before going live again, or you are restoring the vulnerability too.


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