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The Application Installed but Will Not Load Print

  • otherapplicationsscripts, other, errors, database, cpanel, redirects, https, php, htaccess, troubleshooting
  • 0

Setup completed, site does not work.

BLANK PAGE

Enable error logging and reproduce. The log names the cause.

Usually a PHP fatal error, a missing extension, or memory exhaustion.

500 ERROR

Check the error log first.

Rename .htaccess and retest. A syntax error there, or directives the server does not permit, will produce this.

Check permissions: a file at 777 may be refused execution.

404 ON EVERYTHING

The document root may point at the wrong directory. Check cPanel > Domains > Document Root.

Or the files are in a subdirectory inside public_html rather than directly in it.

REDIRECT LOOP

The application's configured URL disagrees with a redirect. Check the site URL setting and any forced HTTPS.

DATABASE CONNECTION ERROR

Credentials in the configuration file do not match what exists. Compare against cPanel > MySQL Databases, remembering the prefix.

CSS MISSING, PAGE UNSTYLED

The site URL is wrong, so stylesheets load from the wrong location. Correct it in the configuration.


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