What we can and cannot assist with.
WHAT WE CAN HELP WITH
Technical hosting matters affecting SEO: site speed, server response times, HTTPS, resource limits
Redirect configuration at the server level Crawl errors caused by server issues DNS and domain configuration Migration, including preserving redirects Diagnosing whether a problem is hosting-related
WHAT WE DO NOT PROVIDE AS STANDARD
Keyword research Content writing Link building Ongoing SEO management Competitive analysis
Those are specialist services rather than hosting support. If you want them, ask and we will tell you whether we can quote or recommend someone.
WHAT TO INCLUDE IN A TICKET
The domain What you have observed, specifically What Search Console reports When it started What changed around then
WHAT YOU CAN DO YOURSELF
Most of what matters: Search Console, content, business profile, reviews. None of it requires a specialist, and all of it requires consistency.
BEFORE PAYING ANYONE
Read the article here on working with an agency. The warning signs are worth knowing.